A TRUSTED SUPPORT PARTNER, MANAGING A TEAM OF DIGITAL EXPERTS TO PROVIDE DEVELOPMENT SUPPORT AND MAINTENANCE SERVICES
NXT offer comprehensive support and maintenance services to ensure your business is covered. We provide an outsourced digital team offering you the reliability and cover needed to support your application through the evolution of the web. Our retainers enable you to have direct access to a dedicated development team and provide pro-active cover for your assets.
Website support services:
- Service Level Agreements (SLAs) - Service level agreements with guaranteed response times depending on the request and severity of the issue can be contracted.
- Out-of-hours - Out-of-hours and unsociable maintenance windows to ensure reduced business disruptions.
- Pro-active Support - Pro-active software and CMS upgrades including security patching and change planning services.
- Monitoring and Logging - Uptime monitoring, system issues and error logging including security monitoring alerts.
- Technical SEO - SEO speed testing and search console error management and validation support.
- CMS Updates - CMS version management updates and patches.
- Strategic Consultation - Strategic consultation and digital roadmap design and development tasks.
- Optimisation - Reporting and digital optimisation service.
- Technical Expertise - Tech experts to ask wider IT or integration review services.
