AI Agent Development Services

Delivering strategic AI agents to transform workflows, enhance experiences and drive growth.

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Creating AI Agents

NXT helps demystify AI and uncover practical opportunities

An AI agent is a self-contained “microservice” powered by a large language model (LLM) or similar AI model. It’s designed to answer questions, perform actions, and ultimately automate or augment specific tasks. There are a wide variety of models available, each with their specific benefits and specialisms. NXT can talk through ideas of how these models can help transform business processes. 

Planning AI Agent Development

NXT craft a tailored strategy that aligns AI with your business objectives.

Through research, data audits, and market insights, we define the ideal agent use cases, scope integrations, and map performance metrics to ensure success and ROI.

Our strategic offering includes:

  • Objectives and Use-Case Identification – Align AI agent roles (e-mail automation, customer support, reporting) to your priorities.
  • Data & Integration Audit – Assess Umbraco CMS back-office, CRM, translation, and analytics systems for seamless agent deployment.
  • Technology Roadmap – Recommending; OpenAI API, Copilot, Gemini, Claude, or custom LLMs based on performance, delivery and cost.
  • Agent Memory & Branding – Define persistent memory, tone guidelines, and context feeds for on-brand interactions.
  • Security & Compliance – Infrastructure review, data governance, and privacy controls.
  • Deployment & Monitoring – Set up logging, performance dashboards, and continuous optimisation cycles.
  • Scalability Planning – Architect multi-agent orchestration in cloud or hybrid environments.
  • ROI Measurement – Establish KPIs, A/B testing plans, and reporting frameworks.
Development & Technology

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AI Agent Development Services

Our development team builds, trains, and deploys custom AI agents across industries.

Our development team builds, trains, and deploys custom AI agents across industries. We integrate them into your Umbraco CMS, bespoke applications, or third-party platforms—transforming business processes. 

Recent examples include:

  • Prompt Engineering – Smart-prompt sequences, step-by-step workflows, and context-aware queries supporting specific business objectives within an application. 
  • Umbraco Back Office Agents – Automate content tagging, publishing pipelines, and version control.
  • Multilingual Translation Agents – Real-time localisation with industry-grade translation APIs and tone preservation.
  • Reporting & Analytics Agents – Generate custom dashboards, KPI reports, and insights on demand.
  • Customer Service Agents – 24/7 chat and voice assistants with escalation logic and sentiment analysis.
  • API & Integration Development – Connect OpenAI, Anthropic Claude, Gemini, Microsoft Copilot, and proprietary models.
  • Search Agents – Design, implement and query internal datasets for customised results and reporting.

Ready to build your AI-powered future? Contact our team or visit our Insights and Case Studies pages to learn more.

AI Agent Development Services
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Do you have a WEB DESIGN project you would like to discuss?

Every project and successful partnership begins with a chat so, let’s talk.
We’d love to hear from you.

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